Computer Field Tech Position- Hagerstown MD

BC Tech Pro; Hagerstown (MD); On-site; USD 1,138,000 - 1,593,000; Part time

Job summary

BC Tech Pro in Hagerstown, MD is seeking a Computer Field Technician to perform hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. Dell and Lenovo certifications will be provided free during onboarding.

This is a 1099 contract role with pay starting at $35 per ticket. Tickets run Mon–Fri; expect 2–5 calls daily and weekly pay every Friday after the first week. Reliable transportation and portal access are required.

Qualifications

• Experience repairing laptop and desktop hardware.
• Ability to perform hardware replacements.
• On-site field service requiring reliable transportation.

Responsibilities

• Repair and install laptop and desktop hardware.
• Coordinate onsite service windows with customers.
• Log into the technician portal by 9 am daily to accept tickets.
• Manage parts shipping and returns with manufacturer support.

Skills

Laptop hardware

Desktop hardware

Hardware installation

Dell/Lenovo certification

Tools

Tech portal access

Shipping label handling

Job description

Computer Field Tech Position- Hagerstown MD

• Hagerstown, MD

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.