Computer Field Tech Position- W Boylston MA

BC Tech Pro; West Boylston (MA); On-site; USD 27,000 - 45,000; Full time

Job summary

BC Tech Pro is seeking a Computer Field Technician in West Boylston, MA to perform hardware repairs and installations on laptops and desktops. Onboarding includes Dell and Lenovo certifications at no cost.

This 1099 contract role involves completing hardware part replacements for warranty services and coordinating on-site visits with customers. You must have reliable transportation, access to a computer and internet to log into your portal, and be able to accept and map calls by 9 am each

Qualifications

• Prior experience with laptop and desktop hardware repairs.
• Ability to perform hardware replacements and installations.
• Access to reliable transportation and internet portal access.
• Willingness to work 1099 contract with on-site service.

Responsibilities

• Repair and install laptop and desktop hardware.
• Coordinate with customers to schedule on-site visits.
• Handle parts shipments and returns.
• Log tickets and updates in portal.

Skills

Laptop hardware

Desktop hardware

Dell certifications

Lenovo certifications

Field tech

Education

Dell/Lenovo certifications

Job description

Computer Field Tech Position- W Boylston MA

• West Boylston, MA

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.