Computer Field Tech Position- Savannah GA

BC Tech Pro; Savannah (GA); On-site; USD 16,000 - 40,000; Part time

Job summary

BC Tech Pro in Savannah, GA is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. You must have prior experience with laptop and desktop hardware.

The role is a 1099 contract with Dell and Lenovo warranty work; you will log into the portal by 9 am, coordinate onsite windows with customers, receive parts from FedEx, and be paid per ticket on Fridays.

Qualifications

• Experience with laptop and desktop hardware
• Must have reliable transportation to travel to sites
• Access to a computer and internet to log into portal and update tickets

Responsibilities

• Perform hardware part replacements for Dell and Lenovo warranty services
• Log into the tech portal and update ticket status by 9 am daily
• Coordinate with customers to schedule onsite visits and confirm windows
• Parts furnished by manufacturers are shipped to you and returned as needed

Skills

Laptop hardware

Desktop hardware

Tools

Dell certification

Lenovo certification

Job description

Computer Field Tech Position- Savannah GA

Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period - every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.