Computer Field Tech Position- Lithia Springs, GA

BC Tech Pro; Lithia Springs (GA); On-site; USD 16,000 - 40,000; Full time

Job summary

BC Tech Pro is seeking a Computer Field Technician in Lithia Springs, GA to perform hardware repairs and installations on laptops and desktops. You will handle warranty service for Dell and Lenovo and must communicate with customers to schedule onsite visits.

This is a 1099 contract role with pay by ticket and a Friday pay schedule. Reliable transportation and access to a computer with internet are required to log into the field tech portal and update ticket statuses.

Qualifications

• Must have prior experience with laptop and desktop hardware.
• Onboarding includes Dell and Lenovo certifications provided at no cost.
• Ability to perform hardware part replacements for warranty services.

Responsibilities

• Perform hardware repairs and installations on laptops and desktops.
• Log into the tech portal and update ticket status by 9 am daily.
• Coordinate with customers to schedule onsite visits for service.

Skills

Laptop hardware

Desktop hardware

Dell certification

Lenovo certification

Job description

Computer Field Tech Position- Lithia Springs, GA

• Lithia Springs, GA

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.