Computer Field Tech Position- Columbia MO

BC Tech Pro; Columbia Township (MO); On-site; USD 39,778 - 56,653; Part time

Benefits offered by this job

Free certifications with Dell and Lenovo

Job summary

A technology service provider is seeking a Computer Field Technician to perform hardware repairs and installations on laptops and desktops. This is a 1099 contract position with pay starting at $35 per completed ticket. Technicians must have prior experience, reliable transportation, and access to a computer and the internet. Responsibilities include confirming service windows with customers and completing tasks on site during weekdays.

Qualifications

• Experience performing hardware repairs and installations on laptop and desktop units.
• Ability to complete hardware part replacements for Dell and Lenovo warranty services.

Responsibilities

• Complete hardware repairs and installations at customer sites.
• Log into the tech portal every workday to accept and code tickets.
• Contact customers to confirm service windows.

Skills

Prior experience with laptop and desktop hardware

Reliable transportation

Computer and internet access

Job description

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period -every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.