Computer Field Tech Position- Greenville SC

BC Tech Pro; Greenville (SC); On-site; USD 16,000 - 40,000; Part time

Job summary

BC Tech Pro is seeking a Computer Field Tech in Greenville, SC to perform hardware repairs and installations on laptop and desktop units. Onboarding includes certification in Dell and Lenovo, provided at no cost.

The role is a 1099 contract with pay based on tickets completed (starting at $35 per ticket). Tickets are managed Monday through Friday; you must log into the portal by 9 am to accept and update tickets, then coordinate onsite visits with customers.

Qualifications

• Prior experience with laptop and desktop hardware.
• Willingness to become certified in Dell and Lenovo.

Responsibilities

• Perform hardware repairs and installations on laptop and desktop units.
• Complete hardware part replacements for Dell and Lenovo warranty services.
• Log onto the tech portal daily by 9 am to accept, code, and map out calls.
• Contact customers to confirm onsite service windows.
• Parts are provided and shipped; use shipping labels to return removed parts.

Skills

Laptop hardware

Desktop hardware

Tools

Dell certification

Lenovo certification

Job description

Computer Field Tech Position- Greenville SC

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units.

You must have prior experience with laptop and desktop hardware.

As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.

Job Details

• This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35per ticket.
• You will be completing hardware part replacements for Dell and Lenovo warranty services.
• Pay period - every Friday after the first week of completing tickets.
• You must have a reliable form of transportation to run these calls.
• You must have access to a computer and the internet to log onto your portal.
• Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
• You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
• Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.