Compliance Administrator: AI-Driven Intake & Review

Franklin Group; Virginia Beach (VA); On-site; USD 30,000 - 36,000; Full time

Job summary

Franklin Group is seeking a Compliance Administrator to act as the primary administrative gateway for new move-ins and recertifications. You will perform AI-assisted preliminary reviews, verify completeness, and route submissions to FG Compliance for formal action.

You will work with Property Operations and residents to obtain missing information and ensure accurate documentation within the system. The role requires attention to detail, strong organization, and the ability to manage high volumes

Qualifications

• 3 years of experience in affordable housing compliance or related residential property management functions.
• Familiarity with LIHTC, HUD, HOME, Housing Choice Voucher, and other programs is highly desirable.
• Experience withRealPage Affordable, Yardi, or similar software is strongly preferred.

Responsibilities

• Serve as centralized intake and administrative review point for new move-in and recertification submissions.
• Process submissions through AI-assisted preliminary review protocol.
• Evaluate submissions for completeness and verify required data and documentation.
• Ensure data and documents are entered and maintained in the management system.
• Review AI-generated preliminary results based on regulatory metadata for each property.
• Route complete submissions to FG Compliance for formal consideration.
• Identify missing or incorrect information and communicate requests for clarification.
• Obtain additional documentation or clarification to complete submissions.
• Coordinate corrections with residents and Property Operations as needed.
• Escalate unusual questions to FG Compliance and avoid independent regulatory decisions.
• Maintain records of submission status and communications.
• Monitor progress and follow up to minimize delays in move-ins and recertifications.

Skills

Attention to detail

Strong organizational skills

Communication skills

Problem-solving

Self-directed

Tools

RealPage Affordable

Yardi

Job description

Franklin Group is seeking a Compliance Administrator to act as the primary administrative gateway for new move-ins and recertifications. You will perform AI-assisted preliminary reviews, verify completeness, and route submissions to FG Compliance for formal action.

You will work with Property Operations and residents to obtain missing information and ensure accurate documentation within the system. The role requires attention to detail, strong organization, and the ability to manage high volumes