Resident Experience & Property Operations Associate

Franklin Companies; San Antonio (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Franklin Companies in San Antonio, TX is seeking an Assistant Community Manager to oversee daily operations, financial performance, resident relations, and staff supervision at assigned properties.

You will monitor occupancy, manage budgets, ensure regulatory compliance for affordable programs, and partner with supervisors to drive marketing and maintenance efforts.

The role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• One year of property management experience.
• One year of property management marketing experience.
• Flexible schedule, including weekends as needed.
• Background check and screenings required.

Responsibilities

• Inspect property daily to ensure standards.
• Maintain curb appeal to attract client traffic.
• Monitor occupancy and report issues.
• Oversee apartment turnarounds and contractor work.
• Prepare and submit budget variance reports.
• Train and supervise on-site staff.
• Communicate strategy and goals to staff.

Skills

Leadership

Customer service

Effective communication

Teamwork

Continuous improvement

Attention to detail

Education

Bachelor’s Degree in Business Administration

Experience in lieu of degree considered

Tools

OneSite

Yardi

Google Drive

Job description

Franklin Companies in San Antonio, TX is seeking an Assistant Community Manager to oversee daily operations, financial performance, resident relations, and staff supervision at assigned properties.

You will monitor occupancy, manage budgets, ensure regulatory compliance for affordable programs, and partner with supervisors to drive marketing and maintenance efforts.

The role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.