Complex Order Services Specialist

Schneider Electric; Morristown (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Schneider Electric in Morristown, NJ is expanding its Order Services team to further streamline the handoff from sales to execution for new services-led orders. You will manage day-to-day progress, verify order validity, and shepherd orders through booking and revenue recognition while coordinating procurement of required materials.

The team will also handle PO requests for high-complexity orders as designated by global categorization teams.

Responsibilities

• Manage day-to-day progress of order entry to execution handoffs for new services-led orders.
• Verify order validity and ensure orders are booked and revenue is recognized appropriately.
• Coordinate procurement of materials tied to orders and support PO requests for high-complexity orders.

Job description

As a part of the Order Services evolution, we are looking at a continued evolution to our order entry and conversion teams. This team will be responsible for managing any day-to-day sales to execution handoffs of all new open services-led orders. The team will support and maintain those orders as well as their validity and lead them through the process of order handoff from the sales teams, through the booking of the customer revenue order, and ensure they manage the procurement of any material tied to those orders, as well as work-order enrichment. They will also be supporting any requests for PO's within the scope of booking rules for any orders that are labeled high complexity orders by the global categorization teams.

• The new team will be initially composed of a blended