Power Services Order Specialist

Schneider Electric; Raleigh (NC); Vor Ort; USD 68.000 - 102.000; Vollzeit

Benefits dieser Stelle

Total Rewards

Opportunities for growth

Collaborative culture

Dynamic, fast-paced environment

Zusammenfassung

Schneider Electric is seeking an Order Services professional to manage end-to-end order booking, conversion, and handoff from sales to execution for Power Complex Orders within the United States.

The role emphasizes cross-functional collaboration with AMs, Sales, Field Service and supply chain, overseeing procurement, WO creation, and compliance while driving process improvements. We offer Total Rewards and growth opportunities in a fast-paced, inclusive environment.

Qualifikationen

• Bachelor’s degree or equivalent experience preferred.
• Experience in BFO, SEA, Q2C, and BFS or SAP; Oracle a plus.
• Lean Six Sigma/process improvement experience.
• Project Manager experience a plus; supply chain design a plus.
• Strong time management and communication skills.

Aufgaben

• Manage the front-to-end scope of order booking from order conversion to order entry for Power Complex Orders.
• Process from sales order handoff through to the conversion of the relevant order into the order entry functions with WO creation, modification, enrichment and placement of any and all IP and external purchases for the team finalizing at handoff to execution teams.
• In new orders manage the appropriate minimum viable requirements and coordination of quality metrics as lagging indicators for quality from sales handoff as it relates to the full scope from sales handoff to execution.
• Communicate directly with internal customers, AMs, Sales Reps, Field Service, and other cross functional departments to ensure accuracy in orders and to answer general questions regarding services and order status.
• Develop and maintain follow up with appropriate operations groups and correct any post conversion issues as necessary. Be able to prioritize and ensure proper acknowledgement and response timeline is followed for the scope of order processing.
• Knowledge of Schneider Product is essential and beneficial to ensure accuracy in order flows but is not a requirement to apply.
• Requires basic knowledge on sourcing of materials and how/where to accurately place orders with supply bases.
• Intermittently work on setting up new customer accounts; acts accordingly to ensure compliance of subcontractors and suppliers are set up following SE standards and guidelines.

Kenntnisse

Self-motivated team player

Time management

Verbal communication

Written communication

Ausbildung

Bachelor's degree or equivalent experience

Tools

BFO

SEA

Q2C

BFS

SAP

Oracle

Jobbeschreibung

Schneider Electric is seeking an Order Services professional to manage end-to-end order booking, conversion, and handoff from sales to execution for Power Complex Orders within the United States.

The role emphasizes cross-functional collaboration with AMs, Sales, Field Service and supply chain, overseeing procurement, WO creation, and compliance while driving process improvements. We offer Total Rewards and growth opportunities in a fast-paced, inclusive environment.