Sales Operations Specialist: Mastering Order Flow

AtWork Personnel; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

AtWork Personnel is seeking a detail-oriented Sales Operations Coordinator to support daily sales operations and order processing. The role involves handling orders across various transaction types, ensuring accuracy, and coordinating with multiple departments to meet timelines.

The ideal candidate will have 2–5 years in order processing or sales operations, strong MS Office skills, and experience with ERP/order management systems.

Qualifications

• 2–5 years of order processing or sales operations experience preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Experience with an ERP or order management system is preferred.
• Strong organizational and time-management skills.

Responsibilities

• Perform daily order entry and processing for sales, leases, trials, conversions, service, maintenance, training, parts, returns, and other customer-related transactions.
• Review sales orders and supporting documentation for completeness and accuracy.
• Identify discrepancies and coordinate resolution before orders are processed.
• Enter and maintain orders within the company's order management system.
• Coordinate approved orders for release to the appropriate operational or manufacturing teams.
• Process order changes and updates as needed.
• Maintain accurate order tracking information throughout each stage of processing.
• Prepare and maintain documentation needed for revenue recognition and order completion.
• Collect required documentation and expense information related to implementation, service, maintenance, training, travel, and customer support.
• Maintain organized and accurate Sales Operations files and records.
• Work closely with Sales, Compliance, Manufacturing, Purchasing, Accounting, and other departments to ensure orders are processed according to established procedures.
• Perform secondary order verification and quality checks before orders are released.
• Communicate professionally with internal departments regarding order status, missing information, changes, and issue resolution.
• Manage multiple priorities and deadlines while maintaining a high level of accuracy.

Skills

Strong written and verbal comms

Attention to detail

Time management

Independent work

Education

High school diploma or equivalent

College degree preferred

Tools

Excel

Word

Outlook

Job description

AtWork Personnel is seeking a detail-oriented Sales Operations Coordinator to support daily sales operations and order processing. The role involves handling orders across various transaction types, ensuring accuracy, and coordinating with multiple departments to meet timelines.

The ideal candidate will have 2–5 years in order processing or sales operations, strong MS Office skills, and experience with ERP/order management systems.