Complex Order Services Specialist

Schneider Electric; Boston (MA); On-site; USD 70,000 - 110,000; Full time

Job summary

Schneider Electric in Boston is seeking a professional to manage day-to-day sales-to-execution handoffs for all new services-led orders, ensuring smooth progression from quote to revenue booking and procurement of required materials. You will also support PO requests under booking rules for high-complexity orders and help enrich work orders as part of a global Order Services evolution.

This role collaborates with sales, supply chain, and project teams to maintain order validity and drive timely

Responsibilities

• Manage day-to-day sales-to-execution handoffs for new services-led orders.
• Support and maintain orders, ensuring validity and guiding them from sales to revenue booking.
• Coordinate procurement of materials tied to orders and perform work-order enrichment.
• Assist with PO requests within booking rules for high-complexity orders as defined by global categorization teams.

Job description

As a part of the Order Services evolution, we are looking at a continued evolution to our order entry and conversion teams. This team will be responsible for managing any day-to-day sales to execution handoffs of all new open services-led orders. The team will support and maintain those orders as well as their validity and lead them through the process of order handoff from the sales teams, through the booking of the customer revenue order, and ensure they manage the procurement of any material tied to those orders, as well as work-order enrichment. They will also be supporting any requests for PO's within the scope of booking rules for any orders that are labeled high complexity orders by the global categorization teams.

• The new team will be initially composed of a blended