Compassionate Veterinary Receptionist - Grow Your Career

Stagecoach Pet Hospital, LLC; Killeen (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Discounted veterinary care

Teladoc access

Job summary

Stagecoach Pet Hospital in Killeen, Texas, is seeking a Front Desk Receptionist to greet clients, manage a multi-line phone system, and coordinate care with compassion. You will handle appointments, billing, and medical record accuracy while delivering exceptional customer service in a fast-paced, pet-centered hospital.

You will coordinate scheduling, maintain records, and process transactions while educating clients on preventive care and available hospital services.

Qualifications

• A passion for providing excellent customer service.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and multitasking in a fast-paced setting.
• Team-first mindset with ability to work independently when needed.
• Experience with veterinary software preferred; flexibility to work some weekends/holidays.

Responsibilities

• Be the Director of First Impressions by managing a multi-line phone system and greeting clients with compassion.
• Coordinate care by maintaining records, scheduling appointments, and handling transactions.
• Educate clients on preventive care and hospital services to support pet health.
• Provide a calm, empathetic presence and treat every pet like your own.

Skills

Customer service

Communication skills

Organizational skills

Team-oriented

Veterinary software familiarity

Job description

Stagecoach Pet Hospital in Killeen, Texas, is seeking a Front Desk Receptionist to greet clients, manage a multi-line phone system, and coordinate care with compassion. You will handle appointments, billing, and medical record accuracy while delivering exceptional customer service in a fast-paced, pet-centered hospital.

You will coordinate scheduling, maintain records, and process transactions while educating clients on preventive care and available hospital services.