Veterinary Front Desk & Care Coordinator

New Hope Animal Hospital; Cedar Park (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Discounted veterinary care for pets

Job summary

Mission Pet Health in Cedar Park, TX is seeking a friendly receptionist to join our veterinary network. You will manage a multi-line phone system, greet clients with warmth, and help keep medical records and appointments organized.

You will assist with daily financial transactions and patient care coordination, educate clients on preventive services, and support a collaborative team in a fast-paced environment.

Qualifications

• Must have excellent customer service and communication abilities.
• Strong organizational and multitasking skills in a fast-paced setting.
• Team‑oriented with ability to work independently when needed.
• Experience with veterinary software and scheduling is preferred.

Responsibilities

• Be the Director of First Impressions: manage a multi‑line phone system and greet clients.
• Ensure Seamless Care Coordination: maintain medical records, schedule appointments, process payments.
• Advocate for Pet Health: educate clients on preventive care and hospital services.
• Embody Compassion: provide a calming, respectful presence for clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Adaptability

Tools

Vet software

Job description

Mission Pet Health in Cedar Park, TX is seeking a friendly receptionist to join our veterinary network. You will manage a multi-line phone system, greet clients with warmth, and help keep medical records and appointments organized.

You will assist with daily financial transactions and patient care coordination, educate clients on preventive services, and support a collaborative team in a fast-paced environment.