Compassionate Veterinary Receptionist — Front Desk Pro

Fox Creek Veterinary Hospital - Wildwood; Creve Coeur (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Professional development

Employee pet discount

Job summary

Fox Creek Veterinary Hospital at Creve Coeur seeks a skilled Veterinary Receptionist to be the primary contact for clients and pets. You will balance administrative precision with warmth in a clinical setting, handling high-volume front desk duties and sensitive conversations.

The role offers benefits, PTO, a 401(k), and growth opportunities, with a pay rate of $18–$22 per hour and full-time hours including weekends and holidays, based on experience.

Qualifications

• Minimum 1 year of experience as a veterinary receptionist.
• Experience with veterinary practice management software is preferred.
• Knowledge of veterinary medical terminology and procedures.

Responsibilities

• Greet and check in clients and patients, verify and update records, confirm appointments.
• Answer multi-line calls, schedule appointments, handle refills and inquiries.
• Process payments, post charges, explain invoices, schedule follow-ups.
• Communicate medical information compassionately, including end-of-life discussions.
• Maintain EMR and data entry in the PIMS system.
• Coordinate with veterinarians and staff to maintain patient flow.
• Keep reception area clean and welcoming.

Skills

Front desk experience

Customer service

Calm under pressure

Communication skills

Tools

Cornerstone

Avimark

Impromed

eVetPractice

ezyVet

Job description

Fox Creek Veterinary Hospital at Creve Coeur seeks a skilled Veterinary Receptionist to be the primary contact for clients and pets. You will balance administrative precision with warmth in a clinical setting, handling high-volume front desk duties and sensitive conversations.

The role offers benefits, PTO, a 401(k), and growth opportunities, with a pay rate of $18–$22 per hour and full-time hours including weekends and holidays, based on experience.