Compassionate Veterinary Receptionist & Care Coordinator

Livewell Urgent Care; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

401k retirement

Life Insurance

Disability insurance

Pet discounts

Teladoc access

Job summary

Livewell Animal Urgent Care in East Nashville is seeking a friendly Receptionist to be the first point of contact for families bringing in pets. You will manage a multi-line phone system, greet clients, and ensure each interaction reflects our compassionate care.

You will coordinate appointments, maintain medical records, handle payments, and support a smooth hospital workflow. A love for animals, strong communication, and the ability to stay calm under pressure are essential for this role.

Qualifications

• Customer-focused with excellent communication.
• Ability to manage stressful situations with good judgment.
• Strong organizational and multitasking skills.
• Team player with flexible schedule including some weekends.
• Experience with veterinary software is a bonus.

Responsibilities

• Be the director of first impressions: greet clients and manage a multi-line phone system.
• Coordinate care by scheduling appointments and maintaining medical records.
• Handle financial transactions and ensure smooth hospital operations.
• Educate clients on services and patient wellness.

Skills

Customer service

Communication

Organization

Teamwork

Flexible schedule

Tools

Veterinary software

Job description

Livewell Animal Urgent Care in East Nashville is seeking a friendly Receptionist to be the first point of contact for families bringing in pets. You will manage a multi-line phone system, greet clients, and ensure each interaction reflects our compassionate care.

You will coordinate appointments, maintain medical records, handle payments, and support a smooth hospital workflow. A love for animals, strong communication, and the ability to stay calm under pressure are essential for this role.