Compassionate Veterinary Receptionist - Growth & Benefits

5 Points Animal Hospital; Nashville (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted pet care

Job summary

5 Points Animal Hospital in East Nashville, TN, is seeking a friendly receptionist to greet clients, manage appointments, and handle transactions with warmth and professionalism.

You will support compassionate care by maintaining accurate records, assisting with client education on preventive services, and collaborating with a dedicated team. Flexible weekend/holiday availability is preferred as part of a supportive network.

Qualifications

• Excellent customer service skills and genuine love for animals.
• Strong communication skills with the ability to manage stressful situations.
• High level of organization and ability to multitask in a fast-paced environment.
• Collaborative mindset; can work independently or with direction.
• Experience with veterinary software is preferred. Flexibility to work weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calming presence and treat each pet as if it were your own.

Skills

Customer service

Communication

Organization

Teamwork

Multitasking

Veterinary software

Tools

Veterinary software

Job description

5 Points Animal Hospital in East Nashville, TN, is seeking a friendly receptionist to greet clients, manage appointments, and handle transactions with warmth and professionalism.

You will support compassionate care by maintaining accurate records, assisting with client education on preventive services, and collaborating with a dedicated team. Flexible weekend/holiday availability is preferred as part of a supportive network.