Compassionate Vet Receptionist Flexible Schedule & Growth

Five Points Animal Hospital; Nashville (TN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Disability Insurance

Teladoc

Employee Discount

Educational assistance (AVMA programs)

Job summary

Five Points Animal Hospital in East Nashville, TN, seeks a friendly receptionist to be the face of our busy practice. You will manage multi-line calls, greet clients, and help coordinate care with our care teams, ensuring every client and pet feels welcome and well cared for.

The role requires excellent communication, strong organization, and a passion for animals. Experience with veterinary software is preferred, and a flexible schedule including weekends and holidays is expected as part of our

Qualifications

• Customer service mindset and genuinely loves animals.
• Excellent communication skills and ability to manage stressful situations with good judgment.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Experience with veterinary software is preferred.
• Flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal care.
• Embody Compassion and Empathy: provide a calming presence and treat each pet as if it were your own.

Skills

Customer service mindset

Excellent communication

Strong organizational skills

Team player

Experience with veterinary software

Tools

Veterinary software

Job description

Five Points Animal Hospital in East Nashville, TN, seeks a friendly receptionist to be the face of our busy practice. You will manage multi-line calls, greet clients, and help coordinate care with our care teams, ensuring every client and pet feels welcome and well cared for.

The role requires excellent communication, strong organization, and a passion for animals. Experience with veterinary software is preferred, and a flexible schedule including weekends and holidays is expected as part of our