Compassionate Veterinary Receptionist & Care Coordinator

Riverview Animal Hospital; Chattanooga, Northern (TN, KY); Hybrid; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k retirement options

Employee Assistance Program (EAP)

Teladoc access

Job summary

Riverview Animal Hospital in Chattanooga, TN is seeking a friendly receptionist to manage the front desk, greet clients, and support seamless patient flow. You will handle phone duties, appointment scheduling, and financial transactions while delivering compassionate care.

The role emphasizes exceptional communication, organizational skills, and a team-first mindset, with a flexible schedule including some weekends and holidays. Benefits are provided through a nationwide network.

Qualifications

• Excellent customer service and communication skills.
• Ability to stay organized and multitask in a fast-paced environment.
• Strong teamwork and in-person/phone interaction with clients.
• Experience with veterinary software is preferred.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system and greet clients.
• Coordinate care: maintain medical records, manage appointments, handle transactions.
• Educate clients on preventative care and hospital services.
• Provide empathy and a calming presence for clients and patients.

Skills

Customer service

Communication

Organization

Team player

Veterinary software experience

Education

No degree required

Tools

Vet software

Job description

Riverview Animal Hospital in Chattanooga, TN is seeking a friendly receptionist to manage the front desk, greet clients, and support seamless patient flow. You will handle phone duties, appointment scheduling, and financial transactions while delivering compassionate care.

The role emphasizes exceptional communication, organizational skills, and a team-first mindset, with a flexible schedule including some weekends and holidays. Benefits are provided through a nationwide network.