Compassionate Veterinary Receptionist & Assistant

National Veterinary Associates, Inc.; Glendale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k with employer match

Dental and vision

Job summary

National Veterinary Associates (NVA) seeks a friendly Veterinary Assistant/Receptionist to join a busy clinic. You will manage front desk duties and provide hands-on support to veterinarians and technicians to ensure compassionate care for pets and excellent service for their owners.

The role requires strong communication, multitasking, and compassion for animals, with responsibilities from greeting clients to assisting during exams and treatments while keeping spaces tidy and records accurate.

Qualifications

• Previous experience in a veterinary clinic, animal hospital, medical office, or customer service environment preferred
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Compassion for animals and their owners
• Strong organizational and computer skills
• Ability to lift and handle animals of various sizes
• Knowledge of veterinary software is a plus

Responsibilities

• Greet clients and patients in a professional and welcoming manner
• Answer and direct phone calls
• Schedule appointments and manage the clinic calendar
• Process payments and maintain accurate client records
• Respond to client inquiries and provide general information
• Handle administrative tasks, filing, and correspondence
• Assist veterinarians and technicians during examinations and treatments
• Restrain and comfort animals safely and compassionately
• Prepare examination rooms and maintain cleanliness
• Monitor hospitalized patients as directed
• Administer medications and treatments under supervision, as permitted by law
• Clean, sanitize, and stock medical equipment and supplies
• Assist with laboratory testing, radiographs, and surgical preparation

Skills

Customer service

Communication

Multitasking

Compassion for animals

Organizational skills

Computer skills

Lifting animals

Job description

National Veterinary Associates (NVA) seeks a friendly Veterinary Assistant/Receptionist to join a busy clinic. You will manage front desk duties and provide hands-on support to veterinarians and technicians to ensure compassionate care for pets and excellent service for their owners.

The role requires strong communication, multitasking, and compassion for animals, with responsibilities from greeting clients to assisting during exams and treatments while keeping spaces tidy and records accurate.