Compassionate Veterinary Receptionist

Mission Pet Health; Sarasota (FL); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Pet care discount

Online discount platform

Teladoc access

Job summary

Mission Pet Health in Sarasota, FL invites a courteous receptionist to join our veterinary team. You will manage a multi-line phone system, greet clients warmly, and help coordinate care across the hospital, ensuring accurate records and smooth scheduling.

You will educate clients on preventive care and hospital services, while maintaining empathy in every client interaction. We offer a supportive environment with opportunities for professional development, benefits, and a nationwide network

Qualifications

• A passion for providing excellent customer service.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, showing empathy and respect in every situation.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software

Job description

Mission Pet Health in Sarasota, FL invites a courteous receptionist to join our veterinary team. You will manage a multi-line phone system, greet clients warmly, and help coordinate care across the hospital, ensuring accurate records and smooth scheduling.

You will educate clients on preventive care and hospital services, while maintaining empathy in every client interaction. We offer a supportive environment with opportunities for professional development, benefits, and a nationwide network