Compassionate Veterinary Receptionist & Care Coordinator

Dr. Nina's Animal Hospital (Sarasota); Sarasota (FL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Life & Disability insurance

Pet care discount

Job summary

Dr. Nina's Animal Hospital in Sarasota, FL is seeking a receptionist to join a dedicated veterinary team focused on compassionate care and client service.

You will manage a multi-line phone system, greet clients warmly, and coordinate appointments while maintaining accurate records. You will educate clients on preventive care, support seamless hospital operations, and help ensure every pet receives the best possible care in a collaborative, team-driven environment.

Qualifications

• Passion for providing excellent customer service.
• Clear communication skills and ability to handle stressful situations.
• Strong organizational abilities and multitasking in a fast-paced environment.
• Collaborative mindset with ability to work independently and with direction.
• Experience with veterinary software preferred and some weekends/holidays available.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone, greet clients with a positive attitude, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Dr. Nina's Animal Hospital in Sarasota, FL is seeking a receptionist to join a dedicated veterinary team focused on compassionate care and client service.

You will manage a multi-line phone system, greet clients warmly, and coordinate appointments while maintaining accurate records. You will educate clients on preventive care, support seamless hospital operations, and help ensure every pet receives the best possible care in a collaborative, team-driven environment.