Compassionate Veterinary Receptionist with Growth Benefits

Coastal Veterinary Hospital & Pet Resort; Jacksonville (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance & Disability coverage

Teladoc access

Discounted veterinary care for pets

Job summary

Coastal Veterinary Hospital & Pet Resort in Jacksonville, FL is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and coordinate care with the veterinary team. You will handle appointment scheduling, medical records, and point-of-sale transactions, ensuring smooth daily operations.

The role emphasizes compassionate communication, high-quality customer service, and a collaborative approach with our four veterinarians and support staff.

Qualifications

• Passion for delivering excellent customer service and love for animals.
• Excellent communication and ability to stay calm under pressure.
• Strong organizational and multitasking skills in a fast-paced reception area.
• Experience with veterinary software preferred; flexible schedule including weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain medical records, manage appointment schedules, and handle financial transactions.
• Educate clients on preventative care and hospital services.
• Provide compassionate, empathetic service and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Team player

Tools

Veterinary software

Job description

Coastal Veterinary Hospital & Pet Resort in Jacksonville, FL is seeking a friendly receptionist to manage a multi-line phone system, greet clients, and coordinate care with the veterinary team. You will handle appointment scheduling, medical records, and point-of-sale transactions, ensuring smooth daily operations.

The role emphasizes compassionate communication, high-quality customer service, and a collaborative approach with our four veterinarians and support staff.