Compassionate Veterinary Front Desk Specialist

Animal-Medical-Clinic-of-Gulf-Gat; Sarasota (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) plan for full-time employees

Job summary

Animal Medical Clinic of Gulf Gate in Sarasota, FL is hiring a skilled Veterinary Receptionist for either full-time or part-time work. You will be the first point of contact for clients and their pets, balancing administrative accuracy with warm, compassionate service in a busy clinical setting.

Responsibilities include greeting clients, managing phone lines, updating EMR records, scheduling appointments, processing payments, and supporting veterinarians and staff to maintain smooth patient

Qualifications

• Minimum 1 year experience as a veterinary receptionist.
• Experience with veterinary practice management software.
• Comfortable handling emotional or sensitive situations with clients.

Responsibilities

• Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software.
• Answer and manage a multi-line telephone system, respond to inquiries about appointments, refills, vaccines, and hospital info.
• Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-ups.
• Communicate medical information, diagnoses, and care instructions accurately and compassionately, including end-of-life discussions.
• Maintain accurate electronic medical records (EMR) and timely data entry in the PIMS system.
• Coordinate with veterinarians, techs, and staff to relay client communications and flag urgent cases.
• Maintain cleanliness and organization of the reception area and waiting room for a positive client experience.

Skills

Customer service

Front desk

Calm under pressure

Communication skills

Tools

Cornerstone

Avimark

ImproMed

eVetPractice

ezVet

Job description

Animal Medical Clinic of Gulf Gate in Sarasota, FL is hiring a skilled Veterinary Receptionist for either full-time or part-time work. You will be the first point of contact for clients and their pets, balancing administrative accuracy with warm, compassionate service in a busy clinical setting.

Responsibilities include greeting clients, managing phone lines, updating EMR records, scheduling appointments, processing payments, and supporting veterinarians and staff to maintain smooth patient