Compassionate Veterinary Front Desk Specialist

Western Veterinary Partners; Tualatin (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Life insurance

EAP (Employee Assistance Program)

Disability

Job summary

Tualatin Animal Clinic in Tualatin, Oregon, is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will manage appointments, greet clients, and support daily patient flow with kindness and professionalism.

Ideal candidates are friendly, detail-oriented, highly organized, and able to handle multi-line phones and in-person interactions.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Excellent verbal and written communication skills.
• Compassionate, professional client service in routine and sensitive situations.
• Strong organizational and time-management skills.
• Experience scheduling appointments and coordinating calendars.
• Ability to process payments and maintain financial records.
• Positive attitude and teamwork.

Responsibilities

• Serve as the welcoming face of the hospital and provide friendly client service.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions.
• Process transactions accurately and maintain records.
• Support clients with information about our services.

Skills

Customer service

Communication

Organization

Scheduling

Payments processing

Phone handling

Job description

Tualatin Animal Clinic in Tualatin, Oregon, is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will manage appointments, greet clients, and support daily patient flow with kindness and professionalism.

Ideal candidates are friendly, detail-oriented, highly organized, and able to handle multi-line phones and in-person interactions.