Compassionate Vet Front Desk Specialist

Tualatin Animal Clinic; Tualatin (OR); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

EAP

401k with company match

Paid time off

Job summary

Tualatin Animal Clinic in Tualatin, Oregon, seeks an outgoing Veterinary Receptionist/Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will manage appointments, patient flow, and multi-line phone interactions, while delivering compassionate service to clients.

The ideal candidate has 2+ years in customer service, front-desk experience preferred, strong communication and organizational skills, and comfort handling transactions.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or front-desk experience preferred.
• Excellent verbal and written communication; compassionate client service.
• Strong organizational and time management skills; team player.
• Ability to process payments and maintain financial records.

Responsibilities

• Greet clients and manage in-person and phone interactions with professionalism.
• Schedule appointments and coordinate daily patient flow.
• Handle multi-line phones and assist clients with essential information.
• Process transactions and maintain accurate records.
• Support clients with information about our services.

Skills

Customer service

Front desk coordination

Communication skills

Phone etiquette

Scheduling appointments

Payment processing

Tools

POS systems

Practice management software

Job description

Tualatin Animal Clinic in Tualatin, Oregon, seeks an outgoing Veterinary Receptionist/Client Service Representative to be the welcoming face of our hospital. In this fast-paced role, you will manage appointments, patient flow, and multi-line phone interactions, while delivering compassionate service to clients.

The ideal candidate has 2+ years in customer service, front-desk experience preferred, strong communication and organizational skills, and comfort handling transactions.