Compassionate Veterinary Front Desk Specialist

Cherokee Trail Veterinary Hospital, PA; Medina (OH); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Insurance

CE allowance

Uniform allowance

Pet care discounts

PTO

Military leave

Employee Assistance Program

401(k) with match

Résumé du poste

Sharon Center Veterinary Hospital is seeking a Customer Service Representative to greet clients, answer phones, and maintain a calm, organized front desk while the veterinary team focuses on medicine.

You will support families during routine visits and difficult times, keep scheduling and records systems up to date, and multi-task in a fast-paced environment. This full-time role offers 8-hour shifts with rotating Saturdays and competitive pay.

Qualifications

• 1-2 years of experience in a client-facing role.
• Clear and warm communication with clients in person and by phone.
• Comfortable navigating digital scheduling and patient records systems.
• Able to support families during both routine visits and emotional consultations.

Responsabilités

• Greet clients and check-in patients at the front desk.
• Maintain a calm, organized lobby during busy periods and phone calls.
• Provide compassionate support to clients and pet parents during all life stages.
• Support veterinary team by ensuring front-of-house runs smoothly.

Connaissances

Customer service

Phone communication

Record systems

Empathy

Outils

Scheduling software

Patient records system

Description du poste

Sharon Center Veterinary Hospital is seeking a Customer Service Representative to greet clients, answer phones, and maintain a calm, organized front desk while the veterinary team focuses on medicine.

You will support families during routine visits and difficult times, keep scheduling and records systems up to date, and multi-task in a fast-paced environment. This full-time role offers 8-hour shifts with rotating Saturdays and competitive pay.