Compassionate Veterinary Front Desk Pro – Client Care

Del Norte Animal Clinic; Albuquerque (NM); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Life insurance

EAP

401k with company match

Paid time off

Job summary

Del Norte Animal Clinic in Albuquerque seeks a friendly Veterinary Receptionist / Client Service Representative to greet clients and manage appointments in a fast-paced front desk.

You will answer multi-line phones, handle transactions, and provide information about services while delivering compassionate customer service to every client.

The role offers flexible full-time or part-time schedules with 8-hour shifts, Monday–Saturday, including Saturday mornings, and a robust benefits package.

Qualifications

• 1+ year of customer service/front-desk experience.
• Experience in veterinary/front-office preferred.
• Excellent verbal and written communication skills.
• Ability to manage multi-line phone system while assisting in-person clients.

Responsibilities

• Greet clients and deliver exceptional service at the front desk.
• Manage appointment scheduling and patient flow.
• Answer multi-line phones and assist in-person clients.
• Process transactions accurately and maintain records.

Skills

Customer service

Phone system

Front desk

Verbal communication

Team collaboration

Tools

Veterinary software

Job description

Del Norte Animal Clinic in Albuquerque seeks a friendly Veterinary Receptionist / Client Service Representative to greet clients and manage appointments in a fast-paced front desk.

You will answer multi-line phones, handle transactions, and provide information about services while delivering compassionate customer service to every client.

The role offers flexible full-time or part-time schedules with 8-hour shifts, Monday–Saturday, including Saturday mornings, and a robust benefits package.