Compassionate Veterinary Front Desk Specialist

National Veterinary Associates; Chandler (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401K with matching

Health Insurance

Employee Discounts

EAP

Job summary

National Veterinary Associates is seeking a Veterinary Receptionist to ensure smooth front-desk operations, greet clients, answer calls, schedule appointments, and maintain patient records with a patient-centered approach.

The role requires excellent communication, empathy for clients and animals, and the ability to stay organized in a fast-paced hospital environment with flexible shifts.

Qualifications

• Must have a high school diploma.
• Must have at least 1 year of prior experience in customer service or similar role.
• Must have excellent written and verbal communication skills.

Responsibilities

• Greet clients with a smile.
• Answer phone calls and screen for needs, respond to client inquiries.
• Schedule, confirm, and manage appointments.
• Handles text and email communications.
• Maintain a clean and welcoming front desk and lobby area.
• Documents and maintains client information.
• Process payments.
• Assist with basic administrative tasks and daily organization.
• Participate in the training of new staff members and general team communication.

Skills

Customer service

Communication skills

Telephone skills

Organizational skills

Compassionate

Team player

Professional demeanor

Education

High school diploma

Tools

Computer skills

Job description

National Veterinary Associates is seeking a Veterinary Receptionist to ensure smooth front-desk operations, greet clients, answer calls, schedule appointments, and maintain patient records with a patient-centered approach.

The role requires excellent communication, empathy for clients and animals, and the ability to stay organized in a fast-paced hospital environment with flexible shifts.