Compassionate Veterinary Front Desk Pro

Tenafly Veterinary Center; Tenafly (NJ); Sur place; USD 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

PTO and 401(k) plan

Onboarding and mentorship

Employee pet discount

Résumé du poste

Tenafly Veterinary Center is seeking a friendly Veterinary Receptionist to join our front desk team. We welcome part-time and full-time candidates with strong customer service skills who can handle multi-line phones, data entry, and payment processing in a fast-paced veterinary setting.

No veterinary-specific experience is required; we provide comprehensive onboarding, training, and a supportive environment with benefits, paid time off, a 401(k), and an employee pet discount to keep pets happy

Qualifications

• Minimum 1 year of front desk or reception experience in a medical, dental, veterinary, or high-volume service setting.
• Strong customer service skills with clear verbal and written communication.
• Experience with appointments, multi-line phones, data entry, and payment processing (POS).

Responsabilités

• Greet and check in clients and patients at the front desk professionally.
• Answer and manage a multi-line phone system and schedule inquiries.
• Process payments, postings, and future appointments at checkout.
• Provide compassionate customer service during anxious or difficult news.
• Enter data accurately and maintain organized records in the practice system.
• Coordinate with clinical staff and relay messages for smooth operations.
• Maintain a clean, welcoming reception and waiting area.

Connaissances

Front desk reception

Customer service

Multiline phone system

Data entry

Communication

Formation

Outils

Cornerstone

Avimark

ImproMed

eVetPractice

ezVet

Description du poste

Tenafly Veterinary Center is seeking a friendly Veterinary Receptionist to join our front desk team. We welcome part-time and full-time candidates with strong customer service skills who can handle multi-line phones, data entry, and payment processing in a fast-paced veterinary setting.

No veterinary-specific experience is required; we provide comprehensive onboarding, training, and a supportive environment with benefits, paid time off, a 401(k), and an employee pet discount to keep pets happy