Compassionate Veterinary Front Desk Pro

Western-Veterinary-Partners-1; Cuyahoga Falls (OH); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Employee Assistance Program

401k with company match

Paid time off

Job summary

Cuyahoga Falls Veterinary Clinic in Ohio seeks an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will create exceptional client experiences, manage appointments and daily patient flow, and support clients with essential information about our services.

The role involves answering multi-line phones, handling in-person interactions, and providing compassionate, professional service in routine and emotionally sensitive situations.

Qualifications

• 3+ years of veterinary receptionist experience required
• Proficiency managing a multi-line phone system and assisting in-person clients
• Excellent verbal and written communication skills; compassionate, professional service
• Experience scheduling appointments and coordinating calendars preferred
• Ability to process payments and maintain financial records

Responsibilities

• Greet clients and manage front desk operations
• Schedule appointments and coordinate patient flow
• Handle multi-line phones and in-person client interactions
• Process payments and maintain accurate records
• Provide information about services and support clients with compassionate service

Job description

Cuyahoga Falls Veterinary Clinic in Ohio seeks an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will create exceptional client experiences, manage appointments and daily patient flow, and support clients with essential information about our services.

The role involves answering multi-line phones, handling in-person interactions, and providing compassionate, professional service in routine and emotionally sensitive situations.