Veterinary Front Desk Pro - Patient Care & Scheduling

Western Veterinary Partners; Wheelersburg (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Wheelersburg Animal Hospital seeks an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital in Wheelersburg, OH. You will manage appointments, patient flow, and multi-line phones, while processing transactions and supporting clients with service information.

Ideal candidates are friendly, detail-oriented, organized, and thrive in a team-focused customer service environment.

Qualifications

• 3+ years in customer service or front desk
• Veterinary reception experience preferred
• Proficient with multi-line phones and front-desk duties
• Strong communication and organizational skills
• Ability to handle emotional client interactions
• Experience with practice management software (DVM Manager) preferred

Responsibilities

• Greet clients and serve as the welcoming face
• Manage appointments and daily patient flow
• Handle multi-line phones and in-person interactions
• Process transactions and payments
• Provide information about services and schedules

Skills

Customer service

Phone handling

Scheduling

Payments processing

Team player

Communication

Multi-line phones

Tools

DVM Manager

Job description

Wheelersburg Animal Hospital seeks an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital in Wheelersburg, OH. You will manage appointments, patient flow, and multi-line phones, while processing transactions and supporting clients with service information.

Ideal candidates are friendly, detail-oriented, organized, and thrive in a team-focused customer service environment.