Compassionate Veterinary Front Desk & Client Care Specialist

Gulf Coast Veterinary Emergency Hospital; North Reading (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k & match

Job summary

Gulf Coast Veterinary Emergency Hospital in North Reading, MA is seeking an experienced receptionist to greet clients, triage questions, schedule appointments, process payments, and support a compassionate team in a fast-paced veterinary setting.

Candidates should have at least 1 year of veterinary receptionist experience or strong customer service skills; we offer a comprehensive benefits package, paid leave, and ongoing training.

Qualifications

• Compassionate and calm demeanor with strong communication skills.
• Highly organized with the ability to multi-task in a fast-paced environment.
• Experience or familiarity with veterinary reception duties is preferred.

Responsibilities

• Greet clients and patients and direct inquiries to the appropriate party.
• Triage client concerns and manage telephone and email communications.
• Schedule appointments to optimize daily flow and check in/out patients and process payments.

Skills

Compassionate

Calm

Team Player

Multi-Tasker

Strong Communicator

Highly organized

Computer skills

Tools

Computer skills

Job description

Gulf Coast Veterinary Emergency Hospital in North Reading, MA is seeking an experienced receptionist to greet clients, triage questions, schedule appointments, process payments, and support a compassionate team in a fast-paced veterinary setting.

Candidates should have at least 1 year of veterinary receptionist experience or strong customer service skills; we offer a comprehensive benefits package, paid leave, and ongoing training.