Compassionate Vet Receptionist - Client Concierge

Alliance Animal Health; Nashua (NH); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

Comprehensive Benefits (health, dental

Vision, liability, 401k & 401K match

Life & supplemental insurance

HSA

FSA

Paid Vacation

Paid Sick Time

Paid Bereavement

Paid Parental Leave

Tuition Reimbursement Program

Career Development Opportunities

Referral Bonus

Job summary

All Pets Veterinary Hospital in Nashua, NH, is seeking an experienced veterinary receptionist who values people and their pets. We are a busy, friendly, well-organized practice that treats staff and clients like family and rewards dedication with growth opportunities.

You will greet clients and patients by name, triage concerns, answer calls and messages, provide emotional support, and help maintain a smooth, fear-free visit experience. Excellent communication and computer skills are essential.

Qualifications

• Minimum 1 year of veterinary industry experience required.
• Compassionate, calm, team player, multi-tasker, and strong communicator.
• Highly organized and possesses computer skills.
• Excellent reading/comprehension/legible writing skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients personally by name, answer their questions, and triage concerns.
• Observe signs of fear, anxiety, and stress in animal patients and offer solutions to promote a fear-free experience.
• Answer incoming calls, emails, and text messages with solutions to client’s questions and concerns about their pet(s).
• Recognize and triage medical concerns so urgent needs are addressed in a timely manner.
• Offer clients compassionate emotional support during times of need; must be comfortable with various medical outcomes.
• Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Skills

Vet industry exp

Compassionate attitude

Team player

Multi-tasking

Strong communicator

Organized

Computer skills

Reading/writing skills

Self-starter

Job description

All Pets Veterinary Hospital in Nashua, NH, is seeking an experienced veterinary receptionist who values people and their pets. We are a busy, friendly, well-organized practice that treats staff and clients like family and rewards dedication with growth opportunities.

You will greet clients and patients by name, triage concerns, answer calls and messages, provide emotional support, and help maintain a smooth, fear-free visit experience. Excellent communication and computer skills are essential.