Compassionate Veterinary Front Desk & Care Coordinator

Mission Pet Health; Pike Road (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Discounted pet care for staff

Online discount platform

Teladoc 24/7 access

Job summary

Mission Pet Health in Montgomery, AL is seeking a Receptionist to join our team and deliver compassionate client service for pets and their families. You will manage calls, appointments, and records while supporting the veterinary team with a friendly, professional demeanor.

We value teamwork, reliability, and a passion for animal care, with opportunities for growth and comprehensive benefits in a network of veterinary professionals.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication to manage stressful situations with good judgment.
• Strong organizational skills to multitask in a fast-paced setting.
• Collaborative, team-first mindset and ability to work independently.
• Experience with veterinary software preferred; flexibility for weekends/holidays.

Responsibilities

• Manage multi-line phone system and greet clients with compassion.
• Maintain accurate medical records and manage appointment schedules.
• Handle financial transactions to keep the hospital running smoothly.
• Educate clients on preventative care and hospital services for pets.
• Be a calm, empathetic presence for clients and patients.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Veterinary software

Tools

Veterinary software

Job description

Mission Pet Health in Montgomery, AL is seeking a Receptionist to join our team and deliver compassionate client service for pets and their families. You will manage calls, appointments, and records while supporting the veterinary team with a friendly, professional demeanor.

We value teamwork, reliability, and a passion for animal care, with opportunities for growth and comprehensive benefits in a network of veterinary professionals.