Urgent Care Vet Receptionist — Compassionate Front Desk

Western Veterinary Partners; Ventura (CA); Sur place; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health insurance

Life insurance

EAP

401(k) with company match

Paid time off

Résumé du poste

Western Veterinary Partners in Ventura, CA is seeking an Urgent Care Veterinary Receptionist/Client Service Representative to warmly welcome clients and manage front-desk duties. You will handle multi-line phones, schedule appointments, process payments, and provide compassionate service in a fast-paced setting.

The ideal candidate has 1+ year in customer service or front-desk roles, veterinary experience preferred, and a calm, organized approach to busy periods.

Qualifications

• 1+ year of customer service/reception experience.
• Previous veterinary receptionist or healthcare front-desk preferred.
• Ability to manage a multi-line phone system and assist in person.
• Strong communication and compassionate client service.
• Experience scheduling appointments and using practice software.

Responsabilités

• Greet clients and manage front-desk interactions.
• Handle multi-line phones and schedule appointments.
• Process transactions and payments.
• Provide information about services and assist during stressful situations.
• Support daily patient flow and calendar management.

Connaissances

Customer service

Front-desk experience

Phone handling

Communication skills

Calendaring & scheduling

Payment processing

Team collaboration

Calm under pressure

Outils

Cornerstone

Description du poste

Western Veterinary Partners in Ventura, CA is seeking an Urgent Care Veterinary Receptionist/Client Service Representative to warmly welcome clients and manage front-desk duties. You will handle multi-line phones, schedule appointments, process payments, and provide compassionate service in a fast-paced setting.

The ideal candidate has 1+ year in customer service or front-desk roles, veterinary experience preferred, and a calm, organized approach to busy periods.