Compassionate Vet Receptionist | Flexible Schedule

Mission Pet Health; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Mission Pet Health in Chicago is seeking a Receptionist to be the first point of contact for clients and pets. You will greet clients, answer a multi-line phone system, and help coordinate daily hospital operations.

You will support medical records, schedule appointments, and handle payments, ensuring a smooth, compassionate experience. The role emphasizes empathy, clear communication, and teamwork.

Experience with veterinary software is preferred; some weekends and holidays may be required.

Qualifications

• Excellent customer service and a positive attitude.
• Ability to stay calm and handle stressful situations with good judgment.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Team-focused mindset and ability to work independently when needed.
• Experience with veterinary software preferred; flexibility to work weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain medical records, schedule appointments, process financial transactions.
• Educate clients on preventative care and hospital services.
• Provide a compassionate, empathetic presence for clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software

Flexible schedule

Job description

Mission Pet Health in Chicago is seeking a Receptionist to be the first point of contact for clients and pets. You will greet clients, answer a multi-line phone system, and help coordinate daily hospital operations.

You will support medical records, schedule appointments, and handle payments, ensuring a smooth, compassionate experience. The role emphasizes empathy, clear communication, and teamwork.

Experience with veterinary software is preferred; some weekends and holidays may be required.