Veterinary Front Desk & Client Services Specialist

Western Veterinary Partners; Eugene (OR); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health package: Medical, dental, and视觉

Life insurance and disability

Employee Assistance Program (EAP)

401k - with company match beginning 0

Paid time off

Job summary

Western Veterinary Partners in Eugene, Oregon seeks an outgoing Veterinary Receptionist / Client Service Representative to create exceptional client experiences. You will manage appointments, patient flow, multi-line phones, and in-person interactions while processing transactions and supporting clients with service information.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Qualifications

• 1+ years in customer service, receptionist, or client-facing role.
• Experience in veterinary reception or front-desk healthcare preferred.
• Ability to manage a multi-phone line and assist in-person clients.
• Strong communication, organization, and payment handling skills.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow, coordinating calendars.
• Answer multi-line phones and assist in-person clients.
• Process payments and maintain financial records.

Skills

Multi-line phone handling

Excellent communication skills

Organizational skills

Payment processing

Tools

POS system

Appointment scheduling software

Job description

Western Veterinary Partners in Eugene, Oregon seeks an outgoing Veterinary Receptionist / Client Service Representative to create exceptional client experiences. You will manage appointments, patient flow, multi-line phones, and in-person interactions while processing transactions and supporting clients with service information.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.