Compassionate Vet Front Desk Specialist

Rarebreed Veterinary Partners; New York (NY, FL); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match up to 4%

Generous paid time off

Job summary

Greenwich Village Animal Hospital is seeking a compassionate Client Service Representative in New York, NY. This Rarebreed clinic offers a professional yet fun environment with opportunities to learn state-of-the-art training facilities and work with a positive team to deliver high-quality pet care.

You will greet clients, manage front-office tasks, answer a multi-line phone system, and help keep the hospital communications smooth using email and PIMs software.

Qualifications

• High school diploma required.
• 2+ years of experience in customer service required; veterinary experience desired but not required.
• Strong client relations and interpersonal skills.
• Strong technical and computer skills.

Responsibilities

• Greet customers as they arrive and be the main point of contact for the hospital.
• Provide day-to-day client services of the front office and support staff.
• Answer a busy multi-line phone system and route calls to the relevant departments.
• Resolve informal client issues and report to Client Services Supervisor.
• Maintain hospital communications via email and PIMs software.

Skills

Customer service

Interpersonal skills

Technical skills

Education

High school diploma

Tools

PIMs software

Phone system

Job description

Greenwich Village Animal Hospital is seeking a compassionate Client Service Representative in New York, NY. This Rarebreed clinic offers a professional yet fun environment with opportunities to learn state-of-the-art training facilities and work with a positive team to deliver high-quality pet care.

You will greet clients, manage front-office tasks, answer a multi-line phone system, and help keep the hospital communications smooth using email and PIMs software.