Compassionate Front Desk Specialist — Animal Clinic

Animal Care Centers of NYC; New York (NY); Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

The Emma and Georgina Bloomberg Veterinary Center at Animal Care Centers of NYC is seeking an organized, friendly front-desk team member to welcome clients and their pets, guide them through check-in and check-out, and help ensure a smooth, compassionate visit in a bright, modern space.

You'll bridge clients with veterinarians, licensed veterinary technicians, and social workers, maintain accurate records, assist with appointments and payments, and support a One Health approach that connects

Qualifications

• High school diploma or GED required.
• 6–12 months of customer service or veterinary-related experience required.
• Computer literacy required.
• Ability to lift up to 50 lbs.
• Excellent client and pet interaction skills.

Responsabilités

• Optimize client and patient experience.
• Triage calls and schedule appointments; maintain flow.
• Process invoices and reconcile end-of-day transactions.
• Greet clients and pets; guide to rooms; ensure care.

Connaissances

Customer service

Veterinary-related experience

Computer literacy

People & pet interaction

Physical ability

Formation

High school diploma or GED

Description du poste

The Emma and Georgina Bloomberg Veterinary Center at Animal Care Centers of NYC is seeking an organized, friendly front-desk team member to welcome clients and their pets, guide them through check-in and check-out, and help ensure a smooth, compassionate visit in a bright, modern space.

You'll bridge clients with veterinarians, licensed veterinary technicians, and social workers, maintain accurate records, assist with appointments and payments, and support a One Health approach that connects