Compassionate Veterinary Receptionist & Care Advocate

Greenwich Animal Hospital; Greenwich (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care for pets

Teladoc 24/7 access to doctors

Educational assistance for AVMA-acced.

Job summary

Greenwich Animal Hospital in Greenwich, Connecticut, AAHA-accredited and highly regarded, seeks a compassionate receptionist to join our team and deliver outstanding client service. You will be the first point of contact, coordinating appointments, maintaining records, and guiding clients with care.

We offer a supportive work environment with opportunities for growth, competitive benefits, and access to veterinary resources within a larger network.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Previous veterinary experience is required.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Multitasking

Teamwork

Veterinary software

Tools

Vet software

Job description

Greenwich Animal Hospital in Greenwich, Connecticut, AAHA-accredited and highly regarded, seeks a compassionate receptionist to join our team and deliver outstanding client service. You will be the first point of contact, coordinating appointments, maintaining records, and guiding clients with care.

We offer a supportive work environment with opportunities for growth, competitive benefits, and access to veterinary resources within a larger network.