Compassionate Urgent Care Patient Services Associate

Piedmont Urgent Care; Roswell, Northern (GA, KY); Hybrid; USD 20,664,000 - 31,685,000; Full time

Benefits offered by this job

Full-time

3-day/12-hour shifts (8 AM–8 PM)

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Coverage

Pet Insurance

Paid Time Off

Holidays

401K with company match

Wellness Program

Professional Development

Job summary

Piedmont Urgent Care in Roswell, GA is seeking a friendly Patient Services Representative (Medical Receptionist) to serve as the first point of contact and ensure a welcoming, efficient patient experience. You will manage front-office operations, assist with administrative tasks, and support clinic workflow in a fast-paced healthcare setting.

The ideal candidate has 1+ year of medical office or healthcare experience, strong communication, and accuracy with EMR systems (EPIC preferred).

Qualifications

• High school diploma or equivalent is required.
• Medical Administrative Assistant certificate is a plus.
• Experience in a medical office or healthcare setting is preferred.

Responsibilities

• Greet patients and visitors with a positive attitude and provide a welcoming experience.
• Maintain confidential patient and business documents and assist with front-office tasks.
• Verify insurance benefits, eligibility, and provide payment policies and billing information.

Skills

Communication

Attention to detail

Multitasking

Customer service

Team player

Education

High school diploma

Medical Administrative Assistant certificate

Tools

EMR Software

EPIC

Job description

Piedmont Urgent Care in Roswell, GA is seeking a friendly Patient Services Representative (Medical Receptionist) to serve as the first point of contact and ensure a welcoming, efficient patient experience. You will manage front-office operations, assist with administrative tasks, and support clinic workflow in a fast-paced healthcare setting.

The ideal candidate has 1+ year of medical office or healthcare experience, strong communication, and accuracy with EMR systems (EPIC preferred).