Compassionate Unit Clerk — Long-Term Care Admin

Complete-Care-Management-; Reading (Berks County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

Complete Care at Berkshire in Reading, PA is hiring a Unit Clerk to support daily operations of the long-term care facility. You will work closely with nursing staff and residents to ensure accurate records, smooth communications, and timely documentation.

The role requires a High School Diploma (CNA a plus) and strong organizational skills. Proficiency in Microsoft Office and EMR systems is expected, with a compassionate, confidential approach to residents and families.

Qualifications

• High school diploma or equivalent required.
• CNA certification is a plus.

Responsibilities

• Greet and assist residents, families, visitors, and staff professionally.
• Answer and direct phone calls, relay messages to staff.
• Maintain and update resident charts and unit logs per HIPAA and policies.
• Assist with admission, transfer, discharge documentation and filing of forms.
• Transcribe physician orders and communicate updates to nursing staff.
• Coordinate resident appointments and transportation; monitor supplies and requisitions.
• Provide administrative support to the Nurse Manager and clinical team.
• Uphold confidentiality and comply with regulatory standards.

Skills

Organizational skills

Multitasking

Communication skills

Team collaboration

Education

High School Diploma or equivalent

CNA Certification a PLUS!

Tools

Microsoft Office Suite

EMR systems

Job description

Complete Care at Berkshire in Reading, PA is hiring a Unit Clerk to support daily operations of the long-term care facility. You will work closely with nursing staff and residents to ensure accurate records, smooth communications, and timely documentation.

The role requires a High School Diploma (CNA a plus) and strong organizational skills. Proficiency in Microsoft Office and EMR systems is expected, with a compassionate, confidential approach to residents and families.