Unit Clerk for Long Term Care

Complete-Care-Management-; Reading (Berks County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

Complete Care at Berkshire in Reading, PA is hiring a Unit Clerk to support daily operations of the long-term care facility. You will work closely with nursing staff and residents to ensure accurate records, smooth communications, and timely documentation.

The role requires a High School Diploma (CNA a plus) and strong organizational skills. Proficiency in Microsoft Office and EMR systems is expected, with a compassionate, confidential approach to residents and families.

Qualifications

• High school diploma or equivalent required.
• CNA certification is a plus.

Responsibilities

• Greet and assist residents, families, visitors, and staff professionally.
• Answer and direct phone calls, relay messages to staff.
• Maintain and update resident charts and unit logs per HIPAA and policies.
• Assist with admission, transfer, discharge documentation and filing of forms.
• Transcribe physician orders and communicate updates to nursing staff.
• Coordinate resident appointments and transportation; monitor supplies and requisitions.
• Provide administrative support to the Nurse Manager and clinical team.
• Uphold confidentiality and comply with regulatory standards.

Skills

Organizational skills

Multitasking

Communication skills

Team collaboration

Education

High School Diploma or equivalent

CNA Certification a PLUS!

Tools

Microsoft Office Suite

EMR systems

Job description

Unit Clerk for Long-Term Care

Complete Care at Berkshire, Reading, Pennsylvania

$20/HOURLY

We are excited to announce the opening of a new opportunity for a dedicated and compassionate Unit Clerk to join our team at Complete Care at Berkshire in Reading, Pennsylvania. As a Unit Clerk, you will play a vital role in supporting the daily operations of our long-term care facility, working closely with our nursing staff and residents to ensure exceptional care and services.

About the Role: Unit Clerk

As a Unit Clerk, you will be responsible for providing administrative support to our nursing team, assisting with resident care, and maintaining accurate records and charts. Your duties will include:

• Greeting and assisting residents, families, visitors, and staff in a professional and courteous manner
• Answering and directing phone calls, taking messages, and relaying information to appropriate staff
• Maintaining and updating resident charts, medical records, and unit logs according to facility policies and HIPAA regulations
• Assisting with admission, transfer, and discharge documentation, as well as preparing, filing, and distributing forms and reports as needed
• Supporting nursing staff by transcribing physician orders and ensuring timely communication of updates
• Coordinating resident appointments and transportation when necessary, and monitoring inventory of unit supplies and submitting requisitions as needed
• Providing administrative support to the Nurse Manager and clinical team as required
• Upholding confidentiality and compliance with all regulatory standards and company policies

Requirements: Unit Clerk

• High School Diploma or equivalent required
• CNA Certification a PLUS!
• Previous clerical/administrative experience in a healthcare or long-term care setting preferred
• Strong organizational and multitasking skills with attention to detail
• Proficient in Microsoft Office Suite and comfortable with electronic medical records (EMR) systems
• Excellent verbal and written communication skills
• Ability to work collaboratively with nursing staff, residents, and families
• Compassionate, professional, and able to maintain confidentiality at all times
• Flexible and adaptable to changing priorities in a busy healthcare environment

Why Choose Complete Care at Berkshire:

• Competitive hourly rate of $20
• Opportunity to work with a team of dedicated and compassionate professionals
• Comprehensive benefits package (details to be provided)

Complete Care is an equal opportunity employer.