Unit Clerk for Long Term Care

Complete Care, Inc.; Perkiomen Township (PA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

Comprehensive benefits package

Job summary

Complete Care, Inc. is seeking a dedicated Unit Clerk to support our Berkshire location in Reading, PA. The role involves helping the nursing team, maintaining accurate records, and ensuring smooth daily operations in a long-term care setting.

The ideal candidate has a High School Diploma or equivalent, with CNA certification a plus. Prior healthcare clerical experience, strong organizational skills, and solid communication are essential for success.

Qualifications

• High School Diploma or equivalent is required.
• CNA certification is a plus.
• Prior clerical/administrative experience in healthcare or long-term care preferred.
• Strong organizational skills with attention to detail.

Responsibilities

• Greet residents, families, visitors, and staff professionally.
• Answer and direct phone calls, relay messages to staff.
• Maintain and update resident charts and unit logs per HIPAA rules.
• Assist with admissions, transfers, and discharge documentation.
• Transcribe physician orders and relay updates to nursing staff.
• Coordinate appointments and transportation; monitor supplies and submit requisitions.

Skills

CNA certification

Clerical experience

MS Office

EMR familiarity

Communication skills

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Electronic Medical Records (EMR)

Job description

Unit Clerk for Long-Term Care

Complete Care at Berkshire, Reading, Pennsylvania

$20/HOURLY

We are excited to announce the opening of a new opportunity for a dedicated and compassionate Unit Clerk to join our team at Complete Care at Berkshire in Reading, Pennsylvania. As a Unit Clerk, you will play a vital role in supporting the daily operations of our long-term care facility, working closely with our nursing staff and residents to ensure exceptional care and services.

About the Role: Unit Clerk

As a Unit Clerk, you will be responsible for providing administrative support to our nursing team, assisting with resident care, and maintaining accurate records and charts. Your duties will include:

• Greeting and assisting residents, families, visitors, and staff in a professional and courteous manner
• Answering and directing phone calls, taking messages, and relaying information to appropriate staff
• Maintaining and updating resident charts, medical records, and unit logs according to facility policies and HIPAA regulations
• Assisting with admission, transfer, and discharge documentation, as well as preparing, filing, and distributing forms and reports as needed
• Supporting nursing staff by transcribing physician orders and ensuring timely communication of updates
• Coordinating resident appointments and transportation when necessary, and monitoring inventory of unit supplies and submitting requisitions as needed
• Providing administrative support to the Nurse Manager and clinical team as required
• Upholding confidentiality and compliance with all regulatory standards and company policies

Requirements: Unit Clerk

• High School Diploma or equivalent required
• CNA Certification a PLUS!
• Previous clerical/administrative experience in a healthcare or long-term care setting preferred
• Strong organizational and multitasking skills with attention to detail
• Proficient in Microsoft Office Suite and comfortable with electronic medical records (EMR) systems
• Excellent verbal and written communication skills
• Ability to work collaboratively with nursing staff, residents, and families
• Compassionate, professional, and able to maintain confidentiality at all times
• Flexible and adaptable to changing priorities in a busy healthcare environment

Why Choose Complete Care at Berkshire:

• Competitive hourly rate of $20
• Opportunity to work with a team of dedicated and compassionate professionals
• Comprehensive benefits package (details to be provided)

Complete Care is an equal opportunity employer.