Family Service Sales Counselor

S.E. Combined Services of Florida; Bayamón (PR); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

S.E. Combined Services of Florida seeks a Family Service Counselor to assist client families with cemetery arrangements and pre-need plans. You will provide personalized service, drive revenue, and act as the primary family contact.

Key duties include lead generation, presenting options, building trust with families, scheduling appointments, and coordinating with funeral directors to ensure superior, compassionate care and lasting relationships.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.

Responsabilités

• Prospect leads and generate new business, aiming for 1-2 hours of daily prospecting.
• Respond to client inquiries promptly with empathy and professionalism.
• Build and maintain trust-based relationships with families to earn referrals.
• Prepare for appointments and ensure accurate, professional presentations to families.
• Collaborate with funeral directors and location managers to ensure seamless service.

Connaissances

Empathy

Customer service

Communication

Sales

Formation

High school diploma or equivalent

1-2 years of college or equivalent

Outils

Computers and software

Description du poste

S.E. Combined Services of Florida seeks a Family Service Counselor to assist client families with cemetery arrangements and pre-need plans. You will provide personalized service, drive revenue, and act as the primary family contact.

Key duties include lead generation, presenting options, building trust with families, scheduling appointments, and coordinating with funeral directors to ensure superior, compassionate care and lasting relationships.