Family Service Advisor - Pre-Need & Sales Specialist

S.E. Combined Services of Florida; Pensacola (FL); Sur place; USD 50 000 - 100 000; Plein temps

Résumé du poste

S.E. Combined Services of Florida in Pensacola, FL, seeks a Family Service Counselor to serve families by arranging at-need cemetery plans and selling pre-need arrangements.

You will be the primary contact, delivering personalized service and driving revenue. You will generate leads, build relationships with families, coordinate with funeral directors, and collaborate with location staff to ensure seamless, high-quality service.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent education and experience.
• 1-2 years of customer service or sales experience preferred.

Responsabilités

• Prospect for new clients for 1–2 hours daily.
• Obtain referrals from families served at the location.
• Build community and civic relationships to expand reach.
• Present and explain pre-need and at-need options.
• Respond to inquiries promptly and professionally.
• Develop trust-based relationships and request referrals.
• Coordinate with funeral directors and staff for seamless service.
• Prepare for appointments with attention to detail.
• Maintain activity records to track productivity.

Connaissances

Customer service

Sales

Communication

Empathy

Driving

Flexibility

Computers

Formation

High school diploma or equivalent

1-2 years of college or equivalent education and experience

Outils

Insurance license

Description du poste

S.E. Combined Services of Florida in Pensacola, FL, seeks a Family Service Counselor to serve families by arranging at-need cemetery plans and selling pre-need arrangements.

You will be the primary contact, delivering personalized service and driving revenue. You will generate leads, build relationships with families, coordinate with funeral directors, and collaborate with location staff to ensure seamless, high-quality service.