Compassionate Patient Services Concierge

SimonMed; Gilbert (AZ); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

SimonMed in Gilbert, AZ is seeking a friendly Administrative Clerk to greet patients, collect forms, verify insurance, collect co-pays, and support scheduling with HIPAA-compliant care.

You will maintain patient records (physical and electronic), answer calls, coordinate with radiology and technologists, and perform routine office tasks in a fast-paced healthcare setting.

Requires a high school diploma or equivalent and 2+ years of related experience; healthcare exposure preferred.

Qualifications

• High school diploma or equivalent required.
• 2+ years related experience preferred.
• Prior healthcare experience preferred.

Responsabilités

• Greet and welcome patients and visitors in a friendly and professional manner.
• Respond to patient and caregivers' inquiries compassionately and respectfully.
• Collect and process necessary forms, such as insurance details, medical histories, and consent forms.
• Collect co-pays, process payments, and verify insurance information for billing purposes.
• Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes.
• Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations.
• Answer phone calls and relay messages.
• Assist with administrative tasks including filing, faxing, and scanning documents
• Other duties as assigned.

Connaissances

Customer service

Communication

Data entry

Attention to detail

Multitasking

Formation

High school diploma or equivalent

Outils

EHR systems

Insurance verification software

Description du poste

SimonMed in Gilbert, AZ is seeking a friendly Administrative Clerk to greet patients, collect forms, verify insurance, collect co-pays, and support scheduling with HIPAA-compliant care.

You will maintain patient records (physical and electronic), answer calls, coordinate with radiology and technologists, and perform routine office tasks in a fast-paced healthcare setting.

Requires a high school diploma or equivalent and 2+ years of related experience; healthcare exposure preferred.