Patient Access & Billing Specialist

SimonMed Imaging; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

SimonMed Imaging in Mesa, AZ is seeking a friendly front desk professional to greet patients, collect forms, verify insurance, and assist with scheduling. You will work closely with patients, radiologists, and staff to ensure a smooth check-in experience.

Strong communication, attention to detail, and HIPAA knowledge are essential. Prior healthcare or medical office experience is preferred, with a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent.
• 2+ years related experience preferred.
• Prior healthcare experience preferred.

Responsibilities

• Greet and welcome patients and visitors professionally.
• Respond to inquiries compassionately and respectfully.
• Collect and process forms (insurance, medical histories, consent forms).
• Collect co-pays, process payments, and verify insurance information.
• Communicate with patients, radiologists, or technologists regarding needs or appointment changes.
• Maintain HIPAA-compliant patient files (physical and electronic).
• Answer phone calls and relay messages.
• Assist with administrative tasks (filing, faxing, scanning).
• Other duties as assigned.

Skills

Customer service

Communication

HIPAA compliance

Data entry

Teamwork

Scheduling

Education

High school diploma

Job description

SimonMed Imaging in Mesa, AZ is seeking a friendly front desk professional to greet patients, collect forms, verify insurance, and assist with scheduling. You will work closely with patients, radiologists, and staff to ensure a smooth check-in experience.

Strong communication, attention to detail, and HIPAA knowledge are essential. Prior healthcare or medical office experience is preferred, with a high school diploma or equivalent.