Compassionate Patient Services Specialist

SimonMed; Prescott (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

SimonMed is seeking a friendly, detail-oriented administrative associate in Prescott, AZ. You will greet patients, collect insurance details, verify coverage, collect co-pays, and help maintain accurate medical records in a HIPAA-compliant environment.

Experience in healthcare settings and proficiency with EHR systems are preferred. This full-time role involves multitasking in a fast-paced clinic setting and requires strong communication skills.

Qualifications

• High school diploma or equivalent is required.
• Experience in healthcare or medical office is preferred.
• Basic knowledge of HIPAA and patient confidentiality is preferred.

Responsibilities

• Greet and assist patients and visitors in a friendly, professional manner.
• Collect and process insurance details, medical histories, and consent forms.
• Collect co-pays, process payments, and verify insurance information.
• Answer phones and relay messages; coordinate scheduling and communication with staff.
• Maintain accurate patient files and ensure HIPAA compliance.
• Assist with filing, faxing, scanning, and other administrative tasks.

Skills

Customer service

Communication

Data entry

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

EHR systems

Insurance verification software

Job description

SimonMed is seeking a friendly, detail-oriented administrative associate in Prescott, AZ. You will greet patients, collect insurance details, verify coverage, collect co-pays, and help maintain accurate medical records in a HIPAA-compliant environment.

Experience in healthcare settings and proficiency with EHR systems are preferred. This full-time role involves multitasking in a fast-paced clinic setting and requires strong communication skills.